Has injury, illness or unexpected circumstance been preventing you from shopping at the Kootenay Co-op?

Our Customer Service department offers a free shopping service for our customers who are homebound.Home-Shop6_web


How to order:

Call our Customer Service department with your shopping list: Daily between 9-noon with pick-up/delivery the following weekday

Please Note: The times designated for calling in orders are necessary in order for us to fit this service into our other duties in the store. If we are not able to take your order during these times, please leave your name and phone number and we will call you back as soon as possible and do our best to accommodate you.

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How to pay:

Pay by phone with your credit card. Please have your card number and expiry date on hand when you call.

How delivery works:

1. Groceries can be picked up by a friend or family member.

2. Groceries can be delivered by taxi/delivery service:

Glacier Cab: Payment of cab is required upon delivery.

Expresslane Delivery is available Mon-Fri and charges $7.50/box for next-day deliveries in Nelson, or $10/box for same-day in-town deliveries.  Payment for this delivery is charged onto your credit card in the store at the time that the groceries are charged.

Due to interruptions for staff on the floor while they are shopping for product and possible delays in pick-up, the Co-op cannot guarantee the freshness of perishable products although we always do our very best to preserve their integrity.